Last updated: October 2022


We are the XPLUSONE APP LTD (“we”, “us”, “our”), and are committed to protecting your privacy. XPLUSONE APP LTD is the controller for the purposes of the General Data Protection Regulation (the “GDPR”) a company registered in United Kingdom (14273492), with its registered office located at 21 Navigation Business Village, Navigation Way, Preston, Lancashire, England, PR2 2YP.

This Privacy Policy provides information on how we collect and use personal data. XPLUSONE APP LTD operates nplus1.cc and the N+1 iOS and Android mobile applications (collectively, the "website"). This Privacy Policy sets out the information that we collect, the reasons for which we collect the information, and how we can use and share the information.

The Website and services provided by XPLUSONE APP LTD are not intended to be used by children. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, you can contact the XPLUSONE APP LTD Data Protection Officer at [email protected].


Our website can contain links to and from the websites of our partner boutiques, retailers and brands (collectively our “Partners”), advertisers, and affiliates, amongst others. If you follow a link to any of these websites, please note that this Privacy Policy does not apply to those websites. We are not responsible or liable for the privacy policies or practices of those websites, so please check their policies before you submit any personal data to those websites.


When you interact with us, whether by using our website or communicating with us, we may collect the following information about you:

Depending on what you provide, this information can include your name, address or location, phone number, email address, date of birth, gender, purchase information, shopping preferences, images, and financial information (including your credit or debit card details, although we do not hold them, our payment processors do).

If you register an account on the website, then you may choose to give us your photograph and nickname. From your account, you can also invite your friends to shop at our website (including by email, Facebook, or Twitter). Even though we let them know that we’ve received their details from you, please ensure that you have your friend’s permission before sharing their contact details with us and only forward emails to people you know would be happy to receive them.

By logging into our mobile applications via Apple, Google, Facebook, or Twitter, or linking your account on our website to your Apple, Google, Facebook, or Twitter accounts, you are giving us permission to obtain certain information and content from these accounts. The specific types of information that we may obtain depends on your settings for that account or website and will be subject to their privacy policies.

We supplement the data you provide us with data from data appending services such as public or social graph data in order to better serve you with content or promotions. We will append this data to our existing customer account information to better understand customers’ interests and to provide more relevant product recommendations and advertising, to increase our customer’s security when using our website, and to comply with our legal obligations, such as sanctions laws. This information may include household size, household income, or profession. This information can be associated with your personal information such as name, email, address, physical address, or phone number.